This privacy statement represents the privacy policy applicable to all legal entities owned by Vorix Woodcraft Sdn. Bhd. In the event of any changes to this privacy statement for the improvement of our services, we will post such changes here. Please read and understand this privacy statement before providing your information to us or using our services.

This privacy statement applies to [https://www.vorixwoodcraft.com.my] and any other official websites of Vorix Woodcraft Sdn. Bhd., as well as related online activities. Further, this privacy statement provides information to external data subjects who are not engaged or employed by Vorix Woodcraft Sdn. Bhd., where such data subjects provide us with Personal Data, or where we collect data as part of our normal business operations, including from third-party service providers, contract partners, public sources, previous employers or organisations, trade fairs, or communication channels such as email.

How and Why We Use Personal Data

Personal Data

While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• Name (including but not limited to individual name or business entity registered name)

   

• Personal identification details (e.g., passport or ID information)

   

• Email address

   

• Phone number

   

• Address, State, Postal Code, City

   

• Banking details

   

• Preferred language

   

• Preferred services or products

   

• Other relevant information

   

When You Visit Our Website

When you visit the Vorix Woodcraft Sdn. Bhd. website, we may collect data through cookies to track activity on our website. The data collected through cookies may include information relating to your device, IP address, and your usage of the websites. We use this data to provide you with the best user experience and to improve website content by tracking usage patterns, recording preferences, and enabling you to log in to specific sites.

When You Subscribe or Contact Us

When you contact us — for example, in relation to business enquiries, ordering products and services, project discussions, media requests, investor contacts, supplier relations, sponsorships, or event participation — we collect your Personal Data to meet your request or interest, provide support, or comply with contractual obligations. If we have an existing customer relationship with you, we may also use your Personal Data to communicate and directly market our products and services.

Due Diligence Investigations

If and when necessary, Vorix Woodcraft Sdn. Bhd. may conduct integrity due diligence investigations. This includes collecting information to evaluate potential business relations or partners, their operations, and business ethics. Such investigations may involve processing Personal Data such as organisational positions, relations to public authorities or decision makers, sanction listings, contracts, memberships, references, legal claims, or reputational matters. The legal basis for such processing is to comply with legal obligations, pursue our legitimate interests, and establish, exercise, or defend legal claims.

Sharing of Personal Data

We do not share your Personal Data with third parties except where it is necessary as part of our regular business operations or to provide services and support to you.

On occasion, we may use external third-party service providers to deliver services on our behalf and under our instructions, as outlined in a data processing agreement. Such providers may include consultants, recruiters, financial service providers, security providers, IT service providers, communication services, or due diligence partners. In such cases, Personal Data may be shared only to the extent required for them to perform their services.

We will not knowingly disclose your Personal Data to third parties for their own marketing purposes.

Where required by law, regulation, legal process, or enforceable governmental request, we may share your Personal Data with relevant authorities, but only to the extent necessary.

Transfer of Personal Data

Your personal information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

By submitting your Personal Data, you consent to such transfers. Vorix Woodcraft Sdn. Bhd. will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. We will not transfer your information to any organisation or country without adequate data protection measures in place.

Cookies

Our website and services may use cookies and similar tracking technologies to track activity and store certain information.

Cookies are small files containing data, sometimes including an anonymous unique identifier, that are stored on your device. You can configure your browser to refuse all cookies or notify you when a cookie is sent. However, if you choose to disable cookies, some features of our website may not function properly.

Security of Processing

We process your Personal Data securely and maintain appropriate technical and organisational measures to protect it against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

Access to Personal Data is strictly limited to authorised personnel of Vorix Woodcraft Sdn. Bhd. and its affiliates, who require such access for legitimate business purposes.

Retention and Deletion of Data

Your Personal Data will be retained as long as necessary to fulfil the purpose(s) for which it was collected, and as long as required by law. Where a contractual relationship exists, related data will be retained for the duration necessary to meet our contractual obligations.

If you have provided consent for specific processing, we will store your Personal Data until you withdraw your consent or once it is no longer required for the stated purpose.

Third-Party Privacy Statements

This Privacy Statement only covers data processing by Vorix Woodcraft Sdn. Bhd. It does not cover third-party websites or services that may be linked through our website. We are not responsible for the content or privacy practices of third parties and encourage you to review their privacy policies before providing them with your Personal Data.

Changes to This Privacy Statement

We may update this Privacy Policy from time to time. Where changes are material, we will provide clear notice on our website. You are encouraged to review this statement periodically to remain informed of how we handle your Personal Data.